Loyalty Club FAQ’s

More than a club; it’s a community.

We've created a loyalty reward program to enhance your experiences at Benguela Cove Estate. For every rand you spend online, you’ll earn points to redeem for wine, exclusive events and wine experiences.
Membership levels give our most loyal members access to different types of rewards based on their tier.
No, the new loyalty program provides all the benefits you currently enjoy and more! With tiered progression, you’ll have the opportunity to unlock even more benefits as you continue your journey with Benguela Cove.
Points are earned on every wine purchase, reservation made, or event ticket purchased in our online shop, helping you progress to higher tiers with added benefits.
No additional fees are required to transition. Membership in the loyalty club is based on your engagement and purchases, with rewards scaling up as you move through the tiers.
Absolutely! While the loyalty program doesn’t automatically include monthly shipments, you’re welcome to purchase wines anytime. Your purchases will also help you accumulate points to reach higher tiers.
You can track your tier status and loyalty points in your account dashboard on our online shop. We’ll also send you periodic updates so you’re always in the loop about your progress.
Yes! Our loyalty program includes access to exclusive events at Benguela Cove, with higher tiers offering even more unique experiences, such as winemakers’ dinners, blending workshops, and members-only gatherings.

Transition Guide: Moving to the New Loyalty Club

Step 1: Review Your New Benefits

We’ve pre-assigned you to a loyalty tier based on your past engagement. Check your email or account dashboard for your current tier and the benefits you’re eligible to enjoy.
Step 2: Track Your Progress

You can view your current tier and progress toward the next tier anytime in your online account. Be sure to keep an eye out for additional point opportunities through events, purchases, and engagement with Benguela Cove.
Step 3: Explore Upcoming Events and Perks

As a loyalty member, you’ll now receive invitations to special events and seasonal perks. Make the most of your membership by attending these events and reaping the rewards at every tier.
Step 4: Stay Connected for Updates

We’ll be keeping you informed through our monthly newsletter, emails, and updates on our website. Be on the lookout for new events, exclusive offers, and exciting ways to use your loyalty points.

Benefits	Seabreeze	Cape Mist	Ocean Spray	Lagoon Prestige
Exclusive Content	✔	✔	✔	✔
Access to selected wine related events	✔	✔	✔	✔
Points on Purchase	✔	✔	✔	✔
Priority bookings for Tastings and Tours		✔	✔	✔
Early access to limited-release wines			✔	✔
Access to Seasonal Gatherings			✔	✔
Complimentary Wine Tasting for up to Five Guests			✔	✔
Complimentary Vineyard Safari Annually for Five Guests				✔
Premier access to Private Tastings with the Winemakers				✔
Two complimentary tickets to an annual event of your choice, when purchasing four or more tickets				✔
Pre-release wine promotions				✔